A Survey of Volunteer Counselors
Check one:
1. ____ I am always provided with enough materials
____ I get materials fairly easily
____ I am usually waiting for materials
Suggestions/Comments
________________________________________________________________________________________________________________________________________
2. ____ I feel very well trained in what I do
____ I usually have the right answer and feel comfortable that I’m giving the right advice
____ I wish I knew more about ____________________________________
3. ____ I know who to call when I have a question about my job
____ I am not always sure who to call but I manage somehow
____ I usually have to scramble to find out an answer
Suggestions/Comments ____________________________________________________________________________________________________________________________________________________________
4. ____ I am always updated and have the most current information available
____ I mostly have the current material and feel informed
____ I wish I had more information about __________________________________
5. ____ As a volunteer I always feel supported and valued for the work I do
____ I mostly feel supported and valued
____ Sometimes I wonder if anyone knows what I do and I feel a little lost
____ I know I get lost in the process, but that’s OK because the people I help appreciate my efforts so much
Benefits Counseling Certification Program Chapter One--6/2000
