Directly face your client or audience at all times.

Speak clearly, in the lower ranges, and at a normal pace.

Locate sessions in venues that are acceptable and accessible.

Limit groups to 15-20 persons to encourage questions and dialogue.

Repeat questions and comments from the group.

Define terms, acronyms and language in a manner that relates to current knowledge base.

Treat older adults like children, using patronizing language or speaking unusually slow.

Pace about or wave hands in front of your face.

Assume all older persons have a hearing impairment and raise your voice.

Allow side conversations or other background noises.

Assume everyone in the audience completely understands your presentation just because no questions were asked.

Schedule presentations for early morning or late afternoon/evenings unless it has been requested.