GENERAL GUIDELINES FOR DOCUMENTATION Chapter Two

WRITE LEGIBLY
WRITE IN INK
CROSS THROUGH MISTAKES WITH ONE LINE, INITIAL THE MARK AND CORRECT
USE GOOD SPELLING AND GRAMMER IN THE NARRATIVE
RECORD TIME AND DATE (MM,DD,YY) FOR ALL ENTRIES
COMPLETE ALL ENTRIES WITHIN 24 HOURS TO MAINTAIN ACCURACY
SIGN OR INITIAL ALL ENTRIES
USE STANDARD AGENCY ABBREVIATIONS
ONLY PERTINENT INFORMATION SHOULD BE DOCUMENTED
BE SPECIFIC AND RECORD EXACTLY WHAT OCCURRED
DOCUMENT OBJECTIVELY, AVOID SUBJECTIVE STATEMENTS AND DO NOT SHOW PERSONAL BIAS
BE ACCURATE AND TRUTHFUL WHEN DOCUMENTING FACTS AND EVENTS.
REMEMBER THE SAYING IF IT WAS NOT DOCUMENTED, IT DID NOT HAPPEN
Benefits Counseling Certification Program Chapter Two--6/2000
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