Texas Legal Services Center - Facility Victims

Facility Victim Program

The Facility Victim Program offers legal advice and assistance to facility residents and those who receive at-home nursing services on issues of abuse, neglect, exploitation, residents’ rights, and other matters, including but not limited to:

Quality of care
Medicaid and Medicare benefits
Fair Hearing representation on medical necessity, improper discharge and transfer, and reduction or denial of benefits
Discharge planning
Care planning
Legal guardianship issues, advance directives, medical powers of attorney, and durable powers of attorney

Eligibility:
The Facility Victim Program provides free legal services to persons with low or moderate incomes who reside in a nursing home or assisted living facility, or who receive services from an at-home care provider or community based program.

You may contact the Facility Victim Program toll free by calling 1-800-622-2520, ext. 127.