Programs

Facility Victim Program

Facility Victim FAQs

The Facility Victim Program offers legal advice and assistance to facility residents and those who receive at-home nursing services on issues of abuse, neglect, exploitation, residents’ rights, and other matters, including but not limited to:

• Quality of care
• Medicaid and Medicare benefits
• Fair Hearing representation on medical necessity, improper discharge and transfer, and reduction or denial of benefits
• Discharge planning
• Care planning
• Legal guardianship issues, advance directives, medical powers of attorney, and durable powers of attorney

Eligibility:
The Facility Victim Program provides free legal services to persons with low or moderate incomes who reside in a nursing home or assisted living facility, or who receive services from an at-home care provider or community based program.


You may contact the Facility Victim Program toll free by calling 1-800-622-2520, ext. 127.