Client Story: A Veteran Gets a Renewed Sense of Pride for Her Military Service 

Mary tried many options before reaching out to TLSC for assistance with her Military Discharge Upgrade request, including a self-petition, help from others, and even working with veterans’ agencies. Nothing worked. Working with TLSC, she received an Honorable Discharge and is pursuing a career in government.

In January 2015, I was forcibly discharged from the Army after an unfounded investigation despite having an otherwise spotless MPR. My discharge character was listed as General Discharge under Honorable Conditions; however, the separation code of my DD-214 prevented me from obtaining a government position, working in civil service, and receiving state unemployment and education assistance. Since I was not prepared to leave my military career, I had not properly saved funds, gone job hunting, or otherwise prepared for life outside the military.

I sought assistance for this issue with TLSC, who helped me submit my upgrade request to the Army Discharge Review Board. A year later, I received my Honorable Discharge and change in DD-214. 

Many legal and formatting rules must be followed when submitting for a discharge upgrade. I previously tried on my own, with others' help, and even with veteran assistance programs I was still unable to do so. Thanks to the wonderful legal team at TLSC, I received my discharge upgrade, which renewed my sense of pride for my service.    

Because of this change, I will be able to continue my education and pursue my government career! For a long time,  I thought this issue would never be solved, but Texas Legal Services Center helped resolve my legal troubled and got me what I deserved.

— Mary (Austin, TX)

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Military Discharge Terms

General Discharge below Honorable Conditions: A veteran's discharge characterization determines their access to VA benefits, GI Bills, home loans, and a military funeral. 


Army Discharge Review Board: The Army Discharge Review Board examines veterans' requests to review the individual’s administrative discharge and to change the characterization of service and/or the reason for discharge based on the standards of equity and propriety. 


DD-214 : A document of the United States Department of Defense, issued upon a military service member's retirement, separation, or discharge from active duty in the Armed Forces of the United States. Potential employers frequently ask to see a Veteran's DD-214 as proof of military service. 

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