Family Helpline

The Family Helpline for Strong Families and Safe Children answers parents and caregivers questions about Child Protective Services (CPS) issues. We can walk you through the CPS process and refer you to local resources that benefit children, families, and the community at large.


The helpline is a project of Texas Legal Services Center and sponsored by the Children’s Commission of the Texas Supreme Court, The Children’s Justice Act, and the Texas Access to Justice Foundation.



There are no eligibility restrictions -- we accept all callers.


How It Works

Call our helpline at 1-844-888-6565, Monday through Friday from 9:00 AM to 6:00 PM. 

Attorneys with extensive CPS experience answer every call. Callers receive legal information and education, but not legal advice or legal representation. We answer questions about the CPS process in easy to understand, everyday language. Spanish speaking services are available, too. 

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Texas Legal Services Center

1920 E. Riverside Dr
Suite A-120, #501
Austin, TX 78741

(Main) 512-477-6000

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Texas Legal Services Center is a 501(c)(3) organization. Copyright © 2020 Texas Legal Services Center, Inc.