No Disruption in Client Services Due to COVID-19
In response to the current Coronavirus (COVID-19) situation, all our team members are working remotely. However, our clients will experience minimal disruption in service.
We're able to do this because we deliver legal assistance through helplines, LiveChat, phone, and email correspondence. Our organization has always used remote delivery methods so we can reach some of Texas' most vulnerable populations—including those who are homebound or living in rural areas. Therefore, we don't expect clients to experience any significant changes with our level of service.
There will be slight changes to our virtual family law clinics. These clinics are held in community spaces, such as public libraries, schools, and social service providers. If a host site is temporarily closed, clients may still register for their county’s clinic. Our team will then send out information on how the client can use their own devices to meet with an attorney. Find the most updated information on our clinics here.
Our TexasLawHelp.org team has created (and is regularly updating) a webpage with legal information related to COVID-19. You can find out which courts are closed or postponed, rights around employment/housing/forced quarantines, where to find free school lunches, and updates for uninsured Texans. The information is available in English and Spanish, and you can view it here.
We hope this message finds you and your loved ones safe. We know you're being bombarded with notifications around COVID-19, but we wanted to assure all our friends and clients that we're here, serving our clients almost as usual.
Wishing you safety and health,
Karen Miller, Executive Director