Legal Hotline For Texans

If you are age 60 or older, attorneys on the Legal Hotline for Texans can give you legal advice—all for free and over the phone. In addition to advice, we can point you towards free legal forms, government/nonprofit services, and other free resources available.

 

We offer counsel and advice on certain (non-criminal) civil law matters listed below. The list is not exhaustive, it is a list of matters on which callers often have questions about.

  • Advance Directives

  • Power of Attorney

  • Guardianship

  • Home Ownership and Real Property Issues

  • Private Landlord/Tenant Issues (for the tenant)​

  • Medicaid

  • Medicare

  • Consumer Issues (Bankruptcy, Collection and Repossession Issues, Contracts)

  • Food Stamps (SNAP), SSI, Social Security, and Other Public Benefits Issues

 

Please keep in mind that our Legal Hotline for Texans provides counsel and advice only—we cannot draft legal documents, engage in negotiations with third parties, or go to court. 

 

Note: If you are calling about Medicare or certain Medicaid issues, the age and financial status requirements are waived.

How It Works

Call toll-free at 1-800-622-2520, Option 3 or fill out the form below.

 

We receive a heavy volume of calls. If you get our voicemail, please give your name, phone number including area code, address, a brief description of your problem, and the best time for us to call you back. You may leave more than one phone number.

 

Frequently Asked Questions

What is the Legal Hotline for Texans?

The Legal Hotline for Texans is the oldest project of the Texas Legal Services Center. It is a limited legal services provider that offers self-help legal advice and local referrals to Texans sixty years of age or older and to persons eligible for Medicare. The legal advice is provided over the telephone by licensed Texas attorneys.

 

Can the Legal Hotline for Texans handle my divorce?

No. If you are eligible, the Hotline can answer questions about divorce but does not represent individual clients. If you have an attorney handling your divorce, the Hotline cannot interfere with the attorney-client relationship.

 

Is the Legal Hotline the same as legal aid?

No, it is not. The hotline offers legal advice over the telephone. We do not represent individual clients.

 

Can the Legal Hotline handle a guardianship case?

No. Because the Legal Hotline does not represent individual clients, we are not able to go to court with you. We offer self-help legal advice over the telephone.

 

Can the Legal Hotline refer me to a reduced-fee attorney in my area?

Perhaps. In some areas of Texas, we have contracted with attorneys who have agreed to handle cases referred by us at a reduced fee. Whether or not we can make a referral also depends on your type of case and locality.

 

Can the Legal Hotline handle my criminal case?

No. The Legal Hotline for Texans' funding sources specifically prohibit the hotline from handling criminal cases. If you cannot afford an attorney, you should ask the court for a court-appointed attorney to represent you at no cost.

If I call the Legal Hotline, will I speak to an attorney immediately?

Because of the high volume of calls that we receive every day, you will more than likely get our voicemail. Please leave a message with your name, telephone number (including area code), and a brief description of your legal concern. We will return your call as soon as we can. Our intake specialists strive to return calls within 48 to 72 hours.

How long before I talk to an attorney?

Before you speak to an attorney, an intake specialist will call and determine if you are eligible for hotline services. If you are eligible, depending on the number of calls ready to be made, an attorney will strive to call you within five business days. Three attempts will be made to reach you. If we cannot reach you, we will ask you to call again.

 

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