Practice Areas

Texas Legal Services Center offers essential civil legal services to families and individuals that might otherwise have nowhere else to turn. Our efforts ensure that hardworking Texans can earn a living wage, feel safe in their homes and workplaces, and can receive vital public benefits for themselves and their families.

We aim to serve traditionally underserved populations assisting veterans, families, seniors, workers, people with disabilities, victims of violence, and tenants. We mostly serve our clients through non-traditional methods. What that means is we work with our clients over the phone, via email, through online chat, and sometimes even over video chat.

Access and Visitation Hotline

Our Access and Visitation Hotline helps non-custodial parents across Texas with basic legal information, education, and resources. We can assist with access, visitation, custody, paternity establishment, child support order process, modifications, and enforcement. We answer calls in English and Spanish.

Eligibility: There are no eligibility requirements—we accept all callers.

 

How to Apply: No application necessary—call the number below.

Access and Visitation Hotline
866-292-4636
Monday — Friday | 1:00 PM - 5:00 PM

Victims of Domestic Violence, Sexual Assault, and Other Violent Crimes | LASSA

If you are a victim of—or feel you may be at risk of—domestic violence, sexual abuse or assault, stalking, cyber-stalking, elder abuse, or any other form of violent crime, we can offer you legal advice, safety planning, pro se (self-representation) assistance, and legal representation. We can also assist victims with applying for crime victim compensation claims. Learn more here​.

Eligibility: All victims of a violent crime or sexual assault can receive services.

How to Apply: You can either call the phone number below, visit takebackhope.org, or apply online by clicking here.

Crime Victims and Legal Aid for Survivors of Sexual Assault

844-303-SAFE (7233)

Monday — Friday | 9:00 - 7:00 PM

If you call and get our voicemail and feel safe receiving a return phone call, please leave your name, phone number, and/or email address. If you do not feel safe with us returning your call, please try calling again during our hotline's hours.

Family Helpline | CPS Information and Education 

Free legal service that provides callers easy access to quality legal information and education regarding child welfare law from experienced child welfare attorneys—over the phone in an anonymous setting. Learn more here.

Family Helpline attorneys can speak with anyone who has a question related to a Texas Child Protective Services issue, regardless of the caller's relationship to a child. Our attorneys often speak with parents of children involved with Child Protective Services, but we also speak with extended relatives, family friends, and other concerned community members. 

Eligibility: There are no eligibility requirements—we accept all callers.

 

How to Apply: No application necessary—call the number below.

 

Family Helpline

844-888-6565

Monday — Friday | 9:00 AM - 6:00 PM

If it's after-hours or if all our attorneys are busy assisting other callers, you can leave a voicemail—we return voicemails within one business day.

Legal Hotline for Texans

If you are age 60 or older, attorneys on the Legal Hotline for Texans can give you legal advice—all for free and over the phone. In addition to advice, we can point you towards free legal forms, government/nonprofit services, and other free resources available.

 

We offer counsel and advice on certain (non-criminal) civil law matters like
accessing public benefits (Medicaid, Medicare, SNAP, SSI, and Social Security), advance directives, power of attorney, guardianship, home ownership, and consumer issues (bankruptcy, collection/repossessions, and contracts.) We answer calls in English and Spanish. Learn more here.

Eligibility: You must be age 60 or older and your financial situation will be taken into account. However, if you are calling about Medicare or certain Medicaid issues, the age and financial status requirements are waived.

How to Apply: Call 800-622-2520 (Option 3) or apply online by clicking here.

 

We receive a heavy volume of calls. If you get our voicemail, please give your name, phone number (including area code), a brief description of your problem, and the best time for us to call you back. You may leave more than one phone number.

Pension | South Central Pension Rights Project

Free pension counseling and information services, regardless of age, income, or the amount of benefit sought—serving Arkansas, Louisiana, Missouri, New Mexico, Oklahoma, and Texas. 

 

Our attorneys provide personalized assistance by answering questions about complicated pension laws and how they affect your retirement; Obtaining and explaining hard-to-find retirement plan publications, forms, and other documents; Correcting pension miscalculations and claiming retirement benefits that have been denied; Tracking down benefits from past employers; And providing referrals to lawyers, actuaries, and other pension professionals as appropriate.

We can also assist with retirement income plans offered by private and government employers, including traditional pension plans, hybrid pension plans, 401(k), 403(b), 457 defined contribution plans, and other profit-sharing plans. Learn more here.

 

Eligibility: Assistance is free of charge to anyone with a pension question or problem—regardless of age, income, or value of the claim.

We can help if you currently live or work in Arkansas, Louisiana, Missouri, New Mexico, Oklahoma, or Texas, or if you lived or worked in the region while earning the pension; or if the company or pension plan is headquartered or has operations now in the region, or if it had operations in the region when the pension was earned.

 

How to Apply: Call us at 800-443-2528, visit southcentralpension.org, or apply online by clicking here.

Transactional | TODD, ODL, and Criminal Record Expungement

We prepare Transfer on Death Deeds for low-income Texas property owners who wish to transfer their real property (land, homes, and vehicles) to heirs without the need for probate (which includes private attorney fees and court filing fees). 

Our attorneys can also help obtain general durable powers of attorney for those wishing to designate another person to assist in the handling of their finances, occupational driver’s licenses if a license has been suspended for traffic violations, and expunction and nondisclosure to seal criminal records so that clients can more easily qualify for housing and employment. Learn more here.

Eligibility: Clients must be 125% below the Federal Poverty Level—so for example, a two-person household would need to make less than $20,300 per year (or $1,692 per month). See the 2019 Federal Poverty Level Chart here. 

How to Apply: Call 800-622-2520 or apply online by clicking here.

 

Due to our heavy call volume, you may receive our voicemail. Please leave your name, phone number (including area code), and a brief description of your situation. Someone on our team will return your call as quickly as possible.

Veterans and Their Families

Offering legal assistance at no charge to low-income veterans, their spouses, their dependents, and surviving spouses of deceased veterans.

Our attorneys can answer common civil (non-criminal) legal questions that many veterans face—including military benefits, federal/state public benefits, disability benefits, employment, and bankruptcy. We also provide consumer protection from creditors and creditor abuses such as predatory lending, deceptive trade practices, and debt collection violation. Learn more here.

 

Eligibility: Clients must be 200% below the Federal Poverty Level—so for example, a two-person household would need to make less than $24,120 per year (or $2,010 per month). See the 2019 Federal Poverty Level Chart here. 

 

How to Apply: Call 800-622-2520 (Option 2) or select apply online by clicking here

We receive a heavy volume of calls. If you get our voicemail, please give your name, phone number (including area code), a brief description of your problem, and identify yourself as the veteran or describe your relationship to the veteran. You may leave more than one phone number.

In addition to the direct service programs described above, we have special programs where we tackle systemic issues that interfere with Texans' right to civil justice. You can learn more about those programs here

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Texas Legal Services Center

1920 E. Riverside Dr
Suite A-120, #501
Austin, TX 78741

(Main) 512-477-6000

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Texas Legal Services Center is a 501(c)(3) organization. Copyright © 2019 Texas Legal Services Center, Inc.