Client Story: A Veteran Gets a Renewed Sense of Pride for Her Military Service

Mary tried many options before reaching out to TLSC for assistance with her Military Discharge Upgrade request, including a self-petition, help from others, and even working with veterans’ agencies. Nothing worked. Working with TLSC, she received an Honorable Discharge and is pursuing a career in government.




In January 2015, I was forcibly discharged from the Army after an unfounded investigation despite having an otherwise spotless MPR. My discharge character was listed as General Discharge under Honorable Conditions; however, the separation code of my DD-214 prevented me from obtaining a government position, working in civil service, and receiving state unemployment and education assistance. Since I was not prepared to leave my military career, I had not properly saved funds, gone job hunting, or otherwise prepared for life outside the military.

DD 214 is a document issued upon a military service member's retirement, separation, or discharge from active duty.

Many legal and formatting rules must be followed when submitting for a discharge upgrade. I previously tried on my own, with others' help, and even with veteran assistance programs I was still unable to do so. Thanks to the wonderful legal team at TLSC, I received my discharge upgrade, which renewed my sense of pride for my service.

Because of this change, I will be able to continue my education and pursue my government career! For a long time, I thought this issue would never be solved, but Texas Legal Services Center helped resolve my legal troubled and got me what I deserved.


— Mary (Austin, TX)


Help us serve more Texans like Mary.

When you donate to Texas Legal Services Center, you help us help people like Mary. Everyone deserves justice—not just those who can afford it. Join us by making a gift today.

TLSC Mailing Address

1920 E. Riverside Dr. 

Suite A-120, #501

Austin, TX 78741

  • Facebook - White Circle
  • Twitter

Texas Legal Services Center is a 501(c)(3) organization. Copyright © 2021 Texas Legal Services Center, Inc.  |  Accounting Notice |  e-Disclosure